Managers and Decision Making, Managerial-Decision Making and Information Systems, Managersand Computer Support, Computerized Decision Support and the Supportingtechnologies, A frame work for decision support, The concept of DecisionSupport systems, Group Decision Support Systems, Enterprise InformationSystems, Knowledge Management systems, Expert Systems, ArtificialNeural Networks, Hybrid Support Systems.Decision-Making Systems, Modeling, and Support: Introduction andDefinitions, Systems, Models.
Phases of Decision- Making Process, Decision-Making: The Intelligence Phase, DecisionMaking: The Design Phase, Decision Making: The Choice Phase, DecisionMaking: Implementation Phase, How decisions are supported, Personalitytypes, gender, human cognition, and decision styles; The Decision –Makers.
DSS Configuration, What isDSS? Characteristics and Capabilities of DSS, Components of DSS, TheData Management Subsystem, The Model Management Subsystem, TheUser Interface Subsystem, The Knowledge-Based Management Subsystem,The User, DSS Hardware, DSS Classification.
Introduction to DSSdevelopment, The Traditional System Development Life cycle, AlternateDevelopment Methodologies, Prototyping: The DSS DevelopmentMethodology, DSS Technology Levels and Tools, DSS DevelopmentPlatforms, DSS Development Tool Selection, Team-Developed DSS, EndUser-Developed DSS, Putting the System Together.
Group Decision Making, Communication andCollaboration, Communication Support, Collaboration Support: Computer-Supported Cooperative work, Group Support Systems, Group SupportSystems Technologies, Group Systems Meeting Room and Online, The GSSMeeting Process, Distance Learning, Creativity and Idea Generation.
Concepts and definitions, Evolution ofExecutive and Enterprise Information Systems, Executive’s roles andinformation needs, Characteristics and capabilities of Executive SupportSystems, Comparing and integrating EIS and DSS, Supply and Value Chainsand Decision Support, Supply Chain problems and solutions, MRP, ERP /ERM, SCM, CRM, PLM, BPM, and BAM.
Introduction, Organizational learning andTransformation, Knowledge management initiatives, Approaches toKnowledge management, IT in Knowledge management, Knowledgemanagement systems implications, Role of people in Knowledgemanagement, Ensuring success of Knowledge management.
System Integration: An Overview, Models of MSS integration, IntelligentDSS, Intelligent modeling and model management, Integration with the Web,Enterprise systems, and Knowledge Management, The impact of MSS: AnOverview, MSS impacts on organizations, Impact on individuals, Decision-Making and the Manager’s job, Issues of legality, privacy, and ethics,Intelligent Systems and employment levels, Internet communities, Othersocietal impacts and the Digital Divide, The future of Management-SupportSystems.