INTRODUCTION TO SOFTWARE QUALITY
Software Quality - Hierarchical models of Boehm and McCall – Quality measurement – Metrics measurement – Metrics measurement and analysis – Gilb’s approach – GQM Model
SOFTWARE QUALITY ASSURANCE
Quality tasks – SQA plan – Teams – Characteristics Implementation – Documentation– Reviews and Audits.
QUALITY CONTROL AND RELIABILITY
Tools for Quality – Ishikawa’s basic tools – CASE tools Defect prevention and removal – Reliabilitymodels, Rayleigh model – Reliability growth models for quality assessment.
QUALITY MANAGEMENT SYSTEM
Elements of QMS – Rayleigh model framework Reliability Growth models for QMS – Complexity metrics and models Customer satisfaction analysis.
QUALITY STANDARDS
Need for standards – ISO 9000 Series – ISO 9000 3 for software development – CMM and CMMI – Six Sigma concepts.
Question paper pattern:
Text Books:
1. Allan C. Gillies, “Software Quality: Theory and Management”, Thomson Learning, 2003.
2. Stephen H. Kan, “Metrics and Models in Software Quality Engineering”, Pearson Education (Singapore) Pte Ltd., 2002.
Reference Books:
1. Norman E. Fenton and Shari Lawrence Pfleeger, “Software Metrics” Thomson, 2003
2. Mordechai Ben Menachem and Garry S.Marliss, “Software Quality”, Thomson Asia Pvt Ltd, 2003
3. Mary Beth Chrissis, Mike Konrad and Sandy Shrum, “CMMI ”, Pearson Education (Singapore) Pvt Ltd, 2003