18MCA354 Management Information Systems syllabus for MCA

Introduction to MIS

MIS: Concept, Definition, Role of the Management Information System, Impact of the Management Information System, MIS and User, Management as Control System, A support to the Management, Management effectiveness and Organization Effectiveness.

Strategic Management of Business Performance:

The Concept of Corporate Planning, Essentiality of Strategic Planning, Development of the Business Strategies, Types of Strategies,Tools of Planning, Balance Score Card, Score card and Dash Board.

Decision-Making

Decision-Making Concepts, Decision-Making Process, Decision Analysis by Analytical Modeling, Behavioural Concepts in Decision-Making, Organizational Decision-Making, MIS and Decision-Modeling. (Case study)

Information, Knowledge, Business Intelligence:

Information Concepts, Information: A Quality Product, Classification of the Information, Methods of Data and Information Collection, Value of the information, Business intelligence.

Technology of Information Systems:

Introduction, Data Processing, Transaction Processing, Application Processing, Information System Processing, OLAP(on-line analytical Processing) for Analytical Information, TQM(Total Quality Management) of Information System. Human Factors and User Interface, Evaluation and feasibility of IT Solutions.

E-Business Technology

Introduction to E-Business, Models of E-Business:Business to Business(B2B),Business to Customer(B2C), Customer to Business(C2B), Customer to Customer (C2C), Internet and World Wide Web(WWW), Internet/Extranet, Security in E-Business, Electronic Payment Systems, Impact of Web on Strategic Management. Enterprise: Content Management System(CMS).

E-commerce

Introduction to E-Commerce Technologies: Client-side programming: Important factors in client side, Web page design and production, Overview of HTML, Basic text formatting, Links, Images , Tables, Frames, form server side programming-I: Servlet fundamentals, Server-side Programming II: Database connectivity: Relational database systems, JDBC perspectives and JDBC program example. Businessoriented e-commerce: Feature of B2B e-Commerce, Business models, Integration E-services: Categories of e-services, Web-enabled services, Matchmaking services.

Course Outcome (CO):

At the end of this course, the students will be able to

CO1: Recognize the roles and uses of technology in business systems, operations and describe organizational structure .

CO2: Equip the students with preliminaries of technologies used in business information systems.

CO3: Familiarize students with the Business applications and E-Commerce initiatives.

Question paper pattern:

• The question paper will have ten questions.
• Each full question consists of 16 marks.
• There will be 2 full questions (with a maximum of four sub questions) from each module.
• Each full question will have sub questions covering all the topics under a module.
• The students will have to answer 5 full questions, selecting one full question from each module

Text Books:

1. Waman S Jawadekar: Management Information System, 4th Edition, Tata McGraw Hill. (Chapters: 1,3,6,7,16,20)

2. Henry Chan, Raymond Lee, Tharam Dillon, Elizabeth Chang, E Commerce, Fundamentals & Applications, John Wiley & Sons, 2003. Part I & Part II. (chapters: 3 , 4, 5, 12, 13)

Reference Books:

1 Ralph M Stair and George W Reynolds: Principles of Information Systems, 7th Edition, Thomson, 2010.

2 Steven Alter: Information Systems - The Foundation of E-Business, 4th Edition, Pearson Education, 2001.

3 Rahul De, Managing Information Systems in Business, Government and Society, Wiley India, 2012.